"My staff feel that Info Mapping has been one of the best training sessions and tools that they have encountered. Many of our forms and documents have been reformatted and are now written in Info Mapping style. It is a great time saver, and has increased readability and reduced the volumes of print that we used to produce."

"NB Power is a company with a wide range of operations and employees who are experts in diverse fields—technical, business and engineering. Each part of the corporation has to share information with others and must also communicate with many external stakeholders. Information Mapping has significantly improved the quality of our written materials both for internal communications and to our Board of Directors and to a federal regulator. 'Mapping' has allowed us to provide users with information they can use effectively."

"Totally cool! This seminar should be taken by all business employees in a fast-changing environment."

"I have been using Information Mapping for approximately five years. I find the Information Mapping Communication method straightforward and easy to adjust to. The approach has a number of major benefits: it provides for concise, precise, clear and well organized information so it can be easily read and reviewed and decisions based upon the information can be more easily made; it eliminates redundancy thereby avoiding and/or eliminating misinterpretation and decreasing time to read the material; it facilitates understanding by using the most appropriate ways to present information based upon the type of information being presented. Those reading the material/report can easily find information without reading the entire report. This, in itself, saves an enormous amount of time."

"I loved it! Of all the various courses and workshops I have taken, this one will be the one I am most apt to apply instead of ending up as another binder on my shelf."

"I have recently changed positions and I am excited because I'm really starting to incorporate the Information Mapping techniques into many of the documents I'm creating or revising. Many of the documents we currently use are in desperate need of being Info Mapped and we have introduced these new techniques to our team and they will be signing up for a workshop this year.

Information Mapping helps us to highlight the information that is important which is extremely important for our call centre agents who are on the phones and need to locate the information easily and quickly."

"The work methods department at Hydro One utilizes many of the tools and principles of Information Mapping for the purpose of communicating with clarity and focus. These principles provide a framework for Hydro One Content as well as a foundation for day to day communication via email. Writing with this methodology causes you to think about communications in a structured manner. Productivity is then gained by the net effect of clearly communicating important issues to the audience with very little clarification required."

"Through the close working relationship that OSFI has with Information Mapping Canada's (formerly Communicare) staff, in particular, Jim Purdy, we have successfully implemented Information Mapping Canada's structured writing using Information Mapping throughout our supervisory work processes. Without the help that Information Mapping Canada's staff have provided and continue to provide, our implementation and realization of the benefits of structured writing in our work processes would not have happened."

In spring 2006, Dundee undertook a major system conversion project. As part of this project, Information Mapping® method was selected to develop training documentation. Realized benefits have included a marked reduction in number of calls to the help desk. The new enhanced usability of our Mapped training documentation spread to other senior department heads who have adopted the methodology; improving both the clarity and usability of materials and documentation.

"I found the Information Mapping Canada (formerly Communicare) team to be extremely dedicated and professional. They worked with us to develop training program support materials based on a few notes I'd prepared and some conversations we'd had. Their work was impeccable with the appropriate level of detail, yet intuitive and clear and delivered on time and on budget".

"I am still in awe of how easy it was to work with them over the net - we never met and they completed the Speakers' Bureau training beautifully. I wouldn't hesitate giving them a reference."

"The customer service provided by Communicare was outstanding. Their Information Mapping process really helped clarify some very complicated material and order the information in a clear organized fashion in our computer software manuals, which was truly appreciated by the folks who use that application."

"The customer service provided by Information Mapping Canada (formerly Communicare) was outstanding. Their Information Mapping process really helped clarify some very complicated material and order the information in a clear organized fashion in our computer software manuals, which was truly appreciated by the folks who use that application."

"Using Information Mapping is like winning the communications lottery. We used it to document our highly complex development initiative. Now our documents and Web site give people what they need to know, when they need to know it."

"Information Mapping has really simplified communications at Novo Nordisk. Instead of taking all the time to write everything in conventional prose, 'Mapping' allows the writer to get the essential points and put them right out there. For the end user, they find the information and understand it without having to take a lot of time to think about it. For instance, in our meeting minutes, the writer has reduced the time she takes to create them and cut the length of the minutes by half. It has made communications so much easier and clearer."

"I find Information Mapping helped me organize and structure documentation better, and is easier for my readers to comprehend my message."

"Information Mapping isn't just about information, it has more to do with how to think about and document any piece of knowledge."

"This is the best course I have ever taken. I couldn't imagine tackling our company's Employee Handbook project without taking the course. The project doesn't seem so daunting now!"