Webinar: The Real Cost of Bad Documentation

Register Now for the free webinar, The Real Cost of Bad Documentation - How Better Documentation Can Help You Increase Operating Efficiency and Reduce Costs, on March 31, 2009 at 12:00 PM EST.

Managers often underestimate the impact that the quality of documentation, communication, and training materials can have on the bottom-line. In fact, ineffective documentation can prevent managers from achieving the business goals they worry about most: increasing operating efficiency, reducing costs, improving customer service, minimizing errors and compliance risk, and increasing sales.

What you will learn

Attend this Webinar to learn how you can

• link documentation quality to business performance
• assess the quality of your existing documentation
• calculate how much you can save by reducing
  • average call times
  • questions to supervisors and call centres, and
  • time spent looking for information
• prepare a business case for getting the resources, budget and support you need to address your organization's documentation challenges.

Details

Register Now!

Complete our webinar registration form to register, or, if you have any questions, contact Information Mapping Canada.

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