Contact UsSite Map

Information Collection and Use

Introduction

Information Mapping Canada collects information from our website users, subscribers and customers. In this section of our privacy policy, we will describe

  • the type of information we collect, and
  • how we use it to provide better services to our customers.

When we collect information

Users must register when

  • attending our seminars
  • participating in our webinars, and
  • signing up for certain selected services (such as free subscriptions).

Information we collect

This table summarizes the information we collect for users when they register for any of our events or services.

Information Examples
Contact
  • name
  • e-mail address
  • mailing address
  • phone number
Demographic
  • job title
  • purchasing responsibilities
  • company information
  • professional certification
Service payment
  • credit card information, including
  • account name
  • account number
  • expiration date
Note: This is used for billing purposes only and is not otherwise shared.

Types of information

This table summarizes the information we collect for users when they register for any of our events or services.

How we use this information

We use this information for the following purpose

Usage Purpose
For internal uses
  • To communicate with users
  • To provide requested
    Type of Information Description
    Aggregate A combination of demographic and site usage information that provides general profiles of our customers.
    Personally identifiable Any information that can personally identify the user.
    services
For website visitors To provide a more personalized experience
With audience aggregate demographic information
  • To improve our service
  • To market our services
  • To provide industry reporting
For email newsletter subscribers To deliver the email newsletter Note: Recipients of our newsletters can unsubscribe using the instructions listed at the end of the e-mail newsletter
For survey respondents and contest entrants
  • To monitor and improve the use and satisfaction of the site
  • To notify winners and award prizes
Note: Information collected during surveys and contests may be shared with sponsors of such surveys or contests.

Communications with us

This table summarizes the type of information submitted to us and what it may be used for and why it may be retained.

The information in these types of submissions … May be used … And may be retained by us …
  • feedback forms
  • letters
for sharing with the public
  • for internal administrative purposes, and
  • to help us serve customers better.
requests for
  • services
  • support, and
  • information
for forwarding as needed to best respond to a specific request

Communications from us

We may send out the following types of communications to best serve our customers:

  • updates containing important information about our products and services
  • details on requested services, and/or
  • account-related issues.

These communications may be sent via

  • email
  • phone, or
  • regular mail.

Opt Out Option

Our users have the option to receive or not receive information about our company, related products, services, and specials deals.

Automatic data collection

Our website gathers the following information about users to our site:

  • date
  • time
  • browser type
  • navigation history, and
  • IP address.

None of this information contains anything that can identify users personally. We use this information for

  • our internal security audit log, trend analysis and system
  • administration, and
  • broad demographic information about our user base for aggregate use.

Example of Use

This table is an example of automatic data collection and what is done with it.

We may combine … With … To provide … And may be …
demographic information supplied by a subscriber at registration site usage data general profiles about our users and their preferences in the content of the site and advertising shared with our advertisers and business affiliates to help them better understand our services.

This information is in a form that

  • is aggregate, and
  • is not personally identifiable.
Register for an Information Mapping public seminar
Check out the most recent events in the world of Information Mapping
Examine the difference Mapping can make to any business document
How Information Mapping Canada can help you bring Mapping to your organization
IMC Green Team: Learn more about our green initiatives