Our Documentation Projects
We can Map any document type with any kind of content and make a real difference
to the way you
- document processes, policies and procedures
- develop and maintain training materials
- write your tenders, bids and proposals, and
- ensure your intranet supports all your staff.
Below are just a few examples of our documentation work for
Typical documents
Here are some examples of our documentation work.
| Organization |
Documentation |
| Financial Services |
- Retail Mortgage policies and procedures
- Code of Ethics Policy manual
- Fraud management policies and procedures
- Online RRSP guide for national sales staff
- Investment products and services guide
- Market report for senior executives
- Set of project management templates with instructions on how to use the templates
- Internal marketing materials promoting information security services
- Informational brochures to aid bank personnel in their sales and services performance
- A communication plan for the entire bank
|
| Pharmaceutical |
- Self-study training guide for sales representatives on a drug treatment for the Herpes virus
|
| Telecommunications |
Two 800-page training manuals that detail
- the various systems for provisioning and activating telephone orders, and
- the procedures that provisioners must follow to correct and activate any orders that contain programming errors
|
| Blood Services Agency |
- Due diligence policies and practices
- Disability management policies
- First aid policy
- Procedure on identifying, investigating, and reporting on hazardous situations
- Procedure on identifying and reporting on staff incidents and accidents
- Joint Health and Safety Committee roles and functions
- Processes and procedures on freedom of information and protection of personal information
|
| National Defence Agency |
- Policies, processes, roles, and responsibilities around realty asset management projects
- Training guide and procedures in material acquisition and support
- Policies and procedures for the realty policy and plans directorate
- Guidelines for project managers and procurement officers to use in implementing the Treasury Board IP policy related to procurement contracts
|
| Government |
- HR Manual detailing various policies and procedures within the government for both paper and intranet
- Federal government standards and procedures for estimating and scheduling the software resources to implement government projects
|
| Provincial Power Operator |
- Safety, Health and Environment documentation
- License renewal report for nuclear generating plant
- Quality assurance manual for nuclear generating plant
- Training needs analyses
- Procedures for designing, developing, and implementing training programs
|
| Provincial Pension Board |
Mapped a online Employers Manual on all details relating to the management
of pensions, including
- complex legal minutiae
- complicated processes on buybacks, transfers and other particulars
|
Contact Us
To talk with an expert about how your organization can benefit from clear, usable, "Mapped" documentation, contact us today!
