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Typical Documentation Work

We can Map any document type with any kind of content and make a real difference to

  • the way you document procedures and policies
  • the way you develop staff with training materials
  • the way you write your bids and proposals
  • the way you stay in touch with e-mails and communications
  • the way you ensure your intranet supports all your staff.

Below are just some examples of our documentation work for

Typical documents

Here are some examples of our documentation work.

Organization Documentation
Financial Services
  • Online RRSP guide for national sales staff
  • Investment products and services guide
  • Design of a market risk report for senior executives
  • Set of project management templates with instructions on how to use the templates
  • Internal marketing materials promoting information security services
  • Informational brochures to aid bank personnel in their sales and services performance
  • A communication plan for the entire bank
Pharmaceutical CD-ROM training guide for sales representatives on a drug treatment for the Herpes virus
Telecommunications Two 800-page training manuals that detail
  • the various systems for provisioning and activating telephone orders, and
  • the procedures that provisioners must follow to correct and activate any orders that contain programming errors
Blood Services Agency
  • Due diligence policies and practices
  • Disability management policies
  • First aid policy
  • Procedure on identifying, investigating, and reporting on hazardous situations
  • Procedure on identifying and reporting on staff incidents and accidents
  • Joint Health and Safety Committee roles and functions
  • Processes and procedures on freedom of information and protection of personal information
National Defence Agency
  • Policies, processes, roles, and responsibilities around realty asset management projects
  • Training guide and procedures in material acquisition and support
  • Policies and procedures for the realty policy and plans directorate
  • Guidelines for project managers and procurement officers to use in implementing the Treasury Board IP policy related to procurement contracts
Government
  • HR Manual detailing various policies and procedures within the government for both paper and intranet
  • Federal government standards and procedures for estimating and scheduling the software resources to implement government projects
Provincial Power Operator
  • License renewal report for nuclear generating plant
  • Quality assurance manual for nuclear generating plant
  • Training needs analyses
  • Procedures for designing, developing, and implementing training programs
Provincial Pension Board Mapped a Web-based Employers Manual on all details relating to the management of pensions, including
  • complex legal minutiae
  • complicated proceses on buybacks, transfers and other particulars

 

For further information

For further information on our documentation work, contact us at

  • Phone: (416) 769-7016
  • Toll free: 1-888-INFOMAP (463-6627)
  • Fax: (416) 769-7790
  • E-mail: info@infomap.ca
  • Mail: Information Mapping Canada
    357 Jane Street
    Toronto, Ontario M6S 3Z3

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