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Developing Business & Technical Communication

Learn Information Mapping without leaving your desk! Developing Business and Technical Communications is an instructor-led, interactive e–Learning program that teaches participants the Information Mapping method for creating concise and easy-to-read information.

This e-learning program provides you with the opportunity to take the course over the Web during times convenient to you.

This page contains these topics:

What you'll learn

Participants learn how to

  • analyze information using six information types
  • organize information into short, modular units
  • apply guidelines for presenting information so that it is easy to scan, read, and understand, and
  • use a tool for formatting documents quickly.

Who should attend

The Developing Business and Technical Communications e-Learning program is appropriate for writers who want to improve the effectiveness of their business and technical documents, such as

  • policies
  • procedures
  • technical communications, and
  • documentation and training materials.

Benefits

The Developing Business and Technical Communications e-Learning program will help participants

  • save time writing organized, clear, concise technical communications and documentation and training materials
  • present complex information clearly so it is easy to understand
  • improve customer and vendor relations, and
  • start writing more easily and get better results from their documentation.

Details

Developing Business and Technical Communications e-Learning program includes

  • the ability to access your course work anytime-24 hours a day
  • guidance by a certified Information Mapping instructor
  • communication with your instructor and fellow students through chat rooms, message boards and e-mail
  • reading and writing assignments to improve your understanding to be completed off-line at your convenience, and
  • the following participant materials as part of the training:
    • Formatting Solutions® PRO software for Microsoft® Word 2000, 2002 and 2003 for Windows, and
    • a downloadable participant guide summarizing the lesson content to use as a reference once course is completed

Duration

Developing Business and Technical Communications takes eight weeks to complete. Participants should plan to spend 3-4 hours a week on course work, which will consist of

  • accessing online lessons
  • lectures
  • reviewing notes
  • completing and submitting assignments electronically, and
  • reading supplementary texts.

Technical requirements

Developing Business and Technical Communications e-Learning program participants must have access to a computer, the Web, a Web browser, and e-mail. Specific technical requirements are provided in the table below.

Item Requirement
Processor PC Pentium Processor 133 Mhz or higher
Video 16 bit color, resolution of 800 x 600
Memory at least 64 MB RAM
Software
  • Microsoft Word 2000, 2002, am 2003 for Windows, and
  • Adobe Acrobat Reader 5.0 or higher (free download)
Connectivity
  • Internet access network connection, or
  • phone connection with with a minimum of 56 MHz.
  • A faster modem is preferable.
Browsers
  • Internet Explorer 4.0 or higher, or
  • Netscape Navigator 4.0 or 5.0
Email Ability to send and receive attachments via e-mail.

 

Purchase online

To purchase the Developing Business and Technical Communications please complete our
Information Mapping Online University registration form.
Note: Information Mapping Online University
The Information Mapping Online University is operated by our partner, Information Mapping Inc., in the United States and all registrations go through their offices in Waltham, Massachusetts.

Price

$995 USD

Note: All prices quoted on the Information Mapping Online University are in US Dollars.

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