Support Programs
As an Information Mapping seminar graduate, you are probably already using the Information Mapping method to improve the effectiveness of your content and communications.
We also provide several enrichment options for those who seek to further advance their skills and knowledge.
- Instructor-in-Residence Days
- Editing and Reporting
- Project support
- Supplementary training
- Graduate support
- Publications
Instructor-In-Residence Days
You can bring an Information Mapping Canada instructor to your location for a day of pre-scheduled one-on-one meetings with recent seminar graduates. The instructor will work individually with each participant to
- review their work
- provide feedback
- answer questions, and
- share advanced editing and writing "hints and tips."
Editing and Reporting
Information Mapping Canada's internal experts can help your team improve their documents and refine their Information Mapping skills through our Editing and Reporting program. Using e-mail and telephone, our experts work with your team to
- discuss the audience and purpose of the document with the author
- review and edit the document, providing both general and specific feedback, and
- follow up with a discussion to answer questions and help improve and develop the Mapper's skills.
Project Support
Information Mapping Canada can offer any level of support you need to help make sure your Information Mapping development project is completed on time and on budget and gets the results you need.
Our experts can help you
- analyze the audience and the purpose of the project
- list tasks and knowledge topics
- develop preliminary table(s) of content
- design model documents and prototypes
- define project standards
- interview subject matter experts
- conduct usability testing
- develop some or all of the content, and
- edit and review materials created by your internal development team.
For more details, click on Documentation and Consulting.
Supplementary training
People who have already completed an Information Mapping seminar may want
to consider supplementing their learning with the following programs.
Mapping Mentor Training
Information Mapping can help your organization develop your own internal Information
Mapping Mentors to help novice Information Mappers develop and improve their
skills.
Graduate Seminar
The Information Mapping Graduate Seminar helps Information
Mapping practitioners who have been using the method for a while and feel the
need for a refresher to help refine their skills and correct any bad habits
they may have developed.
Contact us to discuss how we can assist in further training.
Graduate support
Information Mapping Canada devotes a whole section of this Web site for graduates of Information Mapping seminars. It includes
- Information Mapping FAQ
- Formatting Solutions Pro FAQ
- the Mapping Matters program, and
- issues of the Information Mapping Insider Online newsletter.
If you are a graduate, you need to register as a user and log-in to access the Graduate section.
Publications
Information Mapping Canada offers a variety of books, publications, and tutorials that provide useful information for Mappers.
To view all of the available options, click on Publications.
