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Writing in Plain Language™


Are your communications clear to your audience the first time they read it?

WPLWriting in Plain Language™ is a one day Information Mapping® course focusing on presenting your ideas simply and clearly for better compliance, reduced call times, and improved customer service.


 

 

Who should attend

Writing in Plain Languageis appropriate for anyone who wants to go beyond the basics of plain language and write clear, effective communications that get results.

What you will learn

In Writing in Plain Language you will learn to:

  • organize and structure complex business information so that it is easy for diverse audiences to understand and use
  • provide context to improve comprehension, and
  • select the right level of detail for multiple audiences.

How you and your organization will benefit

Writing in Plain Language helps your organization:

  • present the right amount of detail for different audiences
  • reduce errors and risk
  • improve customer satisfaction, and
  • reduce questions to supervisors and customer support through clear and easy-to-find information.

Learn now!

For dates and locations, view our Public Seminar Schedule.

For further information

For further information on Writing In Plain Language™ contact us at

  • Head office: (416) 769-7016
  • Toll free: 1-888-INFOMAP (463-6627)
  • E-mail: info@infomap.ca
  • Our Ottawa and Vancouver offices, visit contact us.
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