Usability Testing
Is your information usable? Do your Web pages achieve what you want? Do your manuals do work they were designed for?
This page describes how Information Mapping Canada measures the usability of information through usability testing.
- What is usability testing?
- Reasons for testing
- What a usability test involves
- Our usability testing service
- For further information
What is usability testing?
Usability testing is a means for measuring how well people can use some human-made object (such as a web page, a computer interface, a document) for its intended purpose.
Reasons for testing
A usability test finds problems that can be repaired before the product is finished by
- identifying areas of an information product where users have difficulty, and
- allowing the product developers to correct or support those areas.
What a usability test involves
Usability testing involves
- asking intended users of a product or system to perform one or more tasks
- recording and measuring their
- performance
- comments, and
- answers to specific interview questions.
Our usability testing service
Information Mapping Canada works with our clients to
- identify the purpose of an information product
- develop a series of tasks derived from using the information product
- conducts and records a set of individuals using the information to accomplish the task
- analyzes the test results to uncover consistent performance patterns that reveal where the information does or does not work, and
- recommends adjustments to the information to improve its usability.
For further information
For further information on our usability testing service, contact us at
- Phone: (416) 769-7016
- Toll free: 1-888-INFOMAP (463-6627)
- Fax: (416) 769-7790
- E-mail: info@infomap.ca.
- Mail: Information Mapping Canada
357 Jane Street
Toronto, Ontario M6S 3Z3
