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How Mapping is Used

This describes how Information Mapping is used by different writers and how it benefits all readers:

Who uses Mapping

These are some of the organizational areas that use Information Mapping.

People in ...

Can ...
Operational Departments Write procedures that are easy to use, reducing user training time and the risk of operational errors.
Audit Roles Interpret and explain rules and regulations consistently, reducing the possibility of non-compliance.
Project Management Roles Develop business cases and project documentation that explains the risks, costs, benefits and work of a project simply and without ambiguity.
Project Teams Produce training materials that ensure that the benefits of a project are realized quickly and thoroughly.
Training Roles Create courseware that enables learners to acquire key skills they will retain and use.
Sales Roles Write winning proposals that quickly convince potential clients of the value of complex products and services.
Any Role Benefit from clear and concise e-mails and letters whose purpose is clear to the recipient.
Staff Roles Produce policies that managers and staff can follow without calling for help.

 

Benefits of Mapping

Information Mapping saves time for readers and writers alike. Research into the effectiveness of the Information Mapping method has revealed the following benefits.

Increases of … Decreases of …
  • 50% in writer productivity
  • 38% in document use
  • 32% in retrieval accuracy
  • 10%-50% in improved learning
  • 66% in clarity of writing
  • 85% in long-term recall
  • 32% in reading time
  • 83% in first draft development time
  • 75% in document revision time
  • 54% in performance error rates
  • 57% in the number of words in documents

For more information on the research into Information Mapping and its effectiveness, click on Information Mapping Research.

Comparing Mapping

Click on this link for Comparing Information Mapping to Other Mapping and Working Tools.

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